Privacy Policy
Last Updated: November 21, 2025
LogLoon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.
1. Information We Collect
Account Information:
- Name and email address
- Company information
- Authentication credentials (managed securely by Firebase Authentication)
Project Data:
- Time tracking records (clock in/out times, hours worked, cost codes)
- Project details and progress updates
- Daily reports and progress reports
- Photos and documentation you upload
- Notes and descriptions
Usage Information:
- Device information and identifiers
- App usage statistics and analytics
- Error logs and crash reports
2. How We Use Your Information
We use your information to:
- Provide and maintain the LogLoon service
- Process and store your time tracking data
- Generate reports and analytics for your projects
- Manage team access and permissions
- Process subscription payments
- Send service-related notifications
- Improve and optimize our app
- Provide customer support
3. Data Storage and Security
Your data is stored securely using Firebase (Google Cloud Platform) services:
- All data is encrypted in transit using HTTPS/SSL
- Data at rest is encrypted using industry-standard encryption
- Photos and files are stored in Firebase Cloud Storage
- Access controls and authentication protect your data
- Regular security audits and updates are performed
4. Data Sharing
We do not sell your personal information. We only share data in the following circumstances:
- Within your team: Project data is shared with team members you invite to your company account
- Service providers: We use Firebase/Google Cloud, Apple (for Sign in with Apple), and payment processors
- Legal requirements: When required by law or to protect our rights
5. Data Retention
We retain your data for as long as your account is active. If you delete your account:
- Personal information is deleted within 30 days
- Some data may be retained for legal or business purposes (e.g., billing records)
- Anonymized analytics data may be retained
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
7. Third-Party Services
LogLoon uses the following third-party services:
- Firebase/Google Cloud: Data storage, authentication, and cloud functions
- Apple Sign In: Authentication (optional)
- Payment processors: Subscription billing
8. Children's Privacy
LogLoon is not intended for users under 18 years of age. We do not knowingly collect information from children.
9. International Data Transfers
Your data may be stored and processed in the United States or other countries where our service providers operate. By using LogLoon, you consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the app after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: